To set up your JAVLN Officetech profile, you must follow the subsequent steps:

1. Login and Security
2. Microsoft Authenticator
3. Service Hook
4. Outlook Add in

1. Login and Security

The JAVLN Officetech login window requires your email address and password to access the JAVLN Officetech system. 

1. You will be sent an email from your JAVLN Officetech Administrator which will contain a link to the URL to and set up your JAVLN Officetech profile.
2. Upon receiving the email, please click on the link as per below
3. Once you have clicked the link, you will be prompted to set up your password.

Your password must match the following criteria:

• Minimum 10 characters in length

• 1 lowercase character

• 1 uppercase character

• 1 number

• 1 special character

i. Saving your password

1. After you have logged into JAVLN Officetech for the first time your browser will ask you if you want to Save your password. 
   

2. If you elect to Save your password, the next time you log in, the JAVLN Officetech login page will pre-fill your Username and Password and you can simply click Next to be taken to the next page where you will be prompted to enter your One Time Password (OTP) that is generated by the Microsoft Authenticator App that you will have downloaded previously.

2. Microsoft Authenticator

Once you have activated your account you will then be prompted to set up your 2-factor Authentication. You will be required to download and install the Microsoft Authenticator app for Android or iPhone.  

1. Open the Microsoft Authenticator app and click on the plus icon, then select Scan QR Code.
2. Scan the QR Code on your screen and complete the set up by entering the code that is listed in the Google Authenticator app. 
3. Now that you have set up the 2-factor Authentication, you will need to enter your OTP code again to log in.
4. You will then be taken to the JAVLN Officetech Home Page. 

3. JAVLN Officetech Service Hook

When you first log into JAVLN Officetech you will receive a message informing you JAVLN Officetech ServiceHook is not working.

Please follow the steps below:

1. In the message, Click download 

2. The following image will appear in the top right of your screen. Once it has loaded right click and select Open or double click on the file to open it.

3. Once you have selected to open the file you will receive the message informing you JAVLN Officetech is running. Click OK and you will be returned to the JAVLN Officetech Home Page.

4. JAVLN Officetech Outlook Add In

Now that you have installed the Service Hook, you will need to download and install the Outlook Add In. 

1. Click on the arrow that appears on your Home Icon.

2. The following image will appear in top right of your screen. Once it has loaded right click and select Open or double click on the file to open it
   

3. Once you have selected to open the file you will be asked if you want to install the customisation. Click Install and your Outlook Add In will be installed. 

4. Click Close once the Outlook Add In has finished installing and you will be returned to the JAVLN Officetech Home Page.