JAVLN Officetech - Service Update [September 2025]

Created by Richard Lee, Modified on Mon, 29 Sep at 3:42 PM by Richard Lee

The following versions are being applied to this Service Update [September 2025]

 - Web App: 1.1.1.21, Servicehook: 1.1.25.49 and Outlook Addin: 1.1.2.30


Branding and Service Update to JAVLN Officetech


JAVLN Officetech (JOT) has undergone a brand update, featuring a new product logo and an updated color scheme. To maintain functionality and integration with MS Office, the following JOT product components require updating:

  1. Outlook Add-In
  2. Officetech Servicehook
  3. MS Office Manifest files


Your JAVLN Officetech site administrator(s) will have received the necessary files and download links for this service update via email.


If you require assistance with below, please raise your support ticket with https://helpdesk.javln.com, or via email helpdesk@javln.com.


If you do not have access to JAVLN Helpdesk: please contact your JAVLN Officetech site administrator, who can raise a support ticket on your behalf.



Officetech Add-ins for Microsoft Office 365


Please contact your IT team/provider to upload the new manifest (XML) files to your MS Office account Portal. It is important that the update of the manifest files is scheduled and co-ordinated with the Add-in and Service updates below.


This action will configure the Officetech Add-ins within your Word, Excel, and PowerPoint applications.


Instructions for Upload: https://helpdesk.javln.com/support/solutions/articles/6000281121-how-to-add-the-officetech-toolbar-for-microsoft-office-365


Officetech Outlook Add-in (1.1.2.30)


A new version of the Officetech Outlook Add-in is now available for download. This update is crucial for staff to maintain email saving functionality. Please uninstall the current version of the Outlook Add-in and replace it with the new version (1.1.2.30) on all user computers and/or terminal servers.


Instructions for Installation: https://helpdesk.javln.com/support/solutions/articles/6000281151-how-to-uninstall-and-reinstall-the-officetech-outlook-add-in  



Officetech Servicehook (1.1.25.49)


An update for the Officetech Servicehook has been released and should be automatically applied when users log into JAVLN Officetech. Should users encounter any issues with the Servicehook update, please refer to the instructions below for manual updating. https://helpdesk.javln.com/support/solutions/articles/6000281092-updating-the-javln-officetech-servicehook

 

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