August Release 2026 - JAVLN Officetech

JAVLN Officetech – Release Notes

We ship regular updates to keep JAVLN Officetech stable, secure and running smoothly. This is one of those maintenance releases: a round of fixes, stability improvements and optimisations.

What's in this release

• Document search
  • Improved: Searches on large sites could run past the time limit and return nothing, particularly when you searched a wide date range without other filters. Those searches now complete much faster and cap the number of search results when a large number of results is returned.
  • Fixed: The Search and Client Access Manager (CAM) buttons sometimes did not appear on the ribbon when a page loaded. These buttons you are entitled to see now appear each time.
• Outlook and email
  • Fixed: Outlook could stop responding after you saved an email to Officetech, showing "A dialog box is open. Close it and try again". Some users had to restart Outlook. Saving to Officetech now runs in the background and the rest of Outlook stays usable while it finishes. This fix arrives with the updated Outlook add-in.
  • Note: Updating this Outlook Add-in is optional and can be applied at your own pace. You can download the new Outlook Add-in here. To update the Add-in, please follow our How to Guide.
• ServiceHook
  • Improved: The ServiceHook now checks for a newer version whenever it connects or reconnects, not only when it restarts. Your desktop stays on the current version with less prompting.
• Claims and folders
  • Fixed: A claim folder created from a JAVLN claim could be incorrectly named with the prior day’s date. Folder names now match the date exactly. Folders created before this release keep their existing names.
• Speed and stability
  • Improved: Two performance improvements have been made. Audit trails for a team now open rather than timing out on sites with millions of audit records. Renaming or moving a folder with a large number of sub-folders now happens straight away, with the sub-folders changed in the background.
• Insight BMS integration
  • Improved: The resilience of the Officetech Insight integration has improved for sites with a very high level of integration activity. This no longer slows down the Officetech user experience.