Understanding JAVLN Quote/Policy Statuses and Colour Codes

This guide provides an overview of how quotes and policies are managed within JAVLN, including their lifecycle statuses, numbering conventions, and the colour-coding system used to identify them at a glance.

1. Quote Statuses

The quote lifecycle tracks the progression from initial creation to either becoming an active policy or being closed out.

• Created: The initial stage when a new quote is started to obtain costs for a client.

• Issued: The stage where quote details are provided to the client. An issued quote is not yet an active policy and can be updated, accepted, or declined.

• Accepted: This action confirms the client has agreed to the quote, transitioning it into an in-force (posted) policy.

• Declined: Confirms the client has declined the quote. This action stops the quote's lifecycle and cannot be reversed.

• Archived: Used for quotes in 'Created' or 'Issued' status that are no longer moving forward but need to be retained for records.

• Referred: Triggered if a rating engine requires a referral. Users must override the referral when appropriate to proceed with the quote.

2. Policy Statuses

Policy statuses indicate the current standing of a posted insurance contract.

• Current Policy: A policy remains in this status as long as the "Insured to Date" is today or in the future.

• Unposted Policy: A new version created via renewal or endorsement that has not yet been finalized.

• Cancelled: Stops the policy lifecycle. This is only possible on the latest version if no unposted endorsements or renewals exist.

• Expired: A system-generated status that occurs automatically when the "Insured to Date" is older than today's date.

3. Policy Numbering

JAVLN uses a consistent numbering sequence for the entire lifecycle of a policy.

• Prefixes: Numbers can include a 3-character product abbreviation prefix.

• Version Tracking: The base policy number stays the same, but JAVLN appends a sequence number for each renewal or endorsement to maintain a clear history.

4. Colour Code Reference

JAVLN uses specific colours to help users quickly identify the status of a record.